After failing to invest in Continental, Aeroméxico acquired the bankrupt Aeroperú from the Peruvian government. Richard also held a two-year pro bono role as president & CEO for the American Chamber of Commerce in Canada, in addition to leading airline and tourism organisations in Canada. Transcend by creating and living the best travel experiences. At the same time each airline shares a common dedication to the highest standards of safety and customer service. His strategic focus lies in the identification of opportunities based on analysis of the overall competitive landscape, and evaluation of the impact of cooperations, such as codeshares and joint ventures, on overall competitive strength. It also launched the ability to ask any question, using artificial intelligence and natural language processing techniques to match the questions with answers. Aerovías de México, S.A. de C.V. operating as Aeroméxico, is the flag carrier airline of Mexico, based in Mexico City.

Richard joined Star Alliance in 2007 from United Airlines in Canada, where he held leadership roles in both sales and airport operations after various career functions at Canadian Airlines International. In 2017 he was named Director Customer Experience, primarily in charge of making use of digital technology to improve the customer journey. [30], In 2016, Aeroméxico added 2Ku WiFi service by Gogo to some 737-800 aircraft,[37] including access to Netflix. If not,  It's time for you to join! The airline was established as Aeronaves de México on 15 September 1934,[17] by Antonio Díaz Lombardo. Martin Müller is Director Strategy and Finance at Star Alliance HQ, responsible for strategic development of the Alliance as well as finance, controlling and sourcing matters of Star Alliance Services GmbH. ", "Gogo's 2Ku Technology Takes Flight on Aeromexico", "Las puertas del cielo (The gates to heaven)", "Aeroméxico apoya la iniciativa de MassChallenge", "AM Lab 7 on LinkedIn: "The new Aeromexico app is…", "La productora de contenido creativo MediaMonks llega a México - Marketing 4 Ecommerce - Tu revista de marketing online para e-commerce", "Aeroméxico comienza a utilizar Aerobot, el primer chatbot de una aerolínea en el continente", "Aeromexico taps and IV.AI to build first advanced AI Customer Service Chatbot", "Building for People, and Now Businesses", "AM Lab 7 on LinkedIn: "Yesterday, WhatsApp announced WhatsApp for…", "Ahora, gracias a Yalo, podrás chatear con Aeroméxico vía Whatsapp - TecReview", "Yalo, la tecnología mexicana que lleva Whatsapp a Aeroméxico", "Yalochat abre oficinas en China y profundiza su relación con Aeromexico", "Aeromexico Announces Seoul, South Korea as Its New Destination in Asia", "Aeromexico and Delta celebrate successful first year of joint cooperation agreement", "Aeromexico - Preventive actions for COVID-19", "Aeromexico to take first 737 Max 9 in 2019", "ASN Aircraft accident Douglas C-53-DO (DC-3) XA-GUN Monterrey", "Accident Database: Accident Synopsis 03251954", "ASN Aircraft accident Lockheed L-749A Constellation XA-MEV Guadalajara Airport (GDL)", "NOAA and the Preserve America Initiative", "NOAA Honors Nisei with Launch of Fisheries Vessel "Bell M. Shimada, "Accident Database: Accident Synopsis 06021958", "ASN Aircraft accident Douglas DC-8-21 XA-XAX New York-Idlewild International Airport, NY (IDL)", "ASN Aircraft accident Douglas DC-8-51 XA-PEI Acapulco", "ASN Aircraft accident Douglas DC-8-51 XA-NUS Lake Texcoco", "ASN Aircraft accident Douglas DC-3A-197D XA-FUW La Paz", "ASN Aircraft accident McDonnell Douglas DC-9-15 XA-SOC Puerto Vallarta Airport (PVR)", "ASN Aircraft accident McDonnell Douglas DC-9-15 XA-SOF Léon Airport (BJX)", "ASN Aircraft accident McDonnell Douglas DC-9-32 XA-DEN Chihuahua Airport (CUU)", "ASN Aircraft accident McDonnell Douglas DC-9-32 XA-DEO Zihuatanejo", "ASN Aircraft accident McDonnell Douglas DC-9-31 N936ML Reynosa-Gen Lucio Blanco Airport (REX)", "Aeromexico plane collides with utility truck at LAX, injuring 8",,éxico&oldid=984703720, Latin American and Caribbean Air Transport Association, Companies that filed for Chapter 11 bankruptcy in 2020, Short description is different from Wikidata, Articles which use infobox templates with no data rows, Articles with unsourced statements from April 2007, Articles containing potentially dated statements from October 2020, All articles containing potentially dated statements, Articles lacking reliable references from August 2020, Wikipedia articles needing clarification from October 2016, Articles with Spanish-language sources (es), Wikipedia articles with WORLDCATID identifiers, Creative Commons Attribution-ShareAlike License, Established as Aeronaves de México. But brands are built on actions, not words. Unchecking this box will remove your cookies for this site. He has a doctorate in the principles and policies of regulating airline competition and has published widely in the field of aviation law and regulation. Mission. We set daring goals and support each other when it's time to stretch. She has a law degree from the University of Trier and has studied law for one year in Norway at the University of Bergen. [12][13] Aeroméxico is one of the four founding members of the SkyTeam airline alliance, along with Air France, Delta Air Lines and Korean Air. The goal is to grow and maximize profits in a sustainable way through the lowest cost structure. A new color scheme (orange and black) was introduced and the airline changed its name from "Aeronaves de México" to its current, shortened version of Aeroméxico in February 1972. We praise each other in public and, when necessary, give constructive personal feedback in private as soon as possible. In December 2016 the two airlines made the final agreement to go forward with the JV and antitrust immunity was granted. The 1970s brought dramatic changes for Aeroméxico. He joined Star Alliance HQ in 2015 from Swissport International, a leading supplier of aviation services. Suspension of this flight was due to the 2009 flu pandemic. We practice the art of visual communication to maximize the power of our ideas, to nurture our curiosity, and to harness the benefits of information shared. Drury joined Star Alliance in 2002 as project manager and was promoted to Director Project Management in 2004. [51][52], In the first year of the Delta–Aeromexico joint venture (June 2017–June 2018) the companies worked to enhance connectivity between Mexico and the U.S., and launched new Aeroméxico or Delta flights, or additional frequencies, on Los Angeles-Cabo San Lucas; New York JFK-Cancun; Detroit-León; Atlanta-Mérida; Seattle-Mexico City; Atlanta-Querétaro; Atlanta-León; Portland-Mexico City; Los Angeles-Leon; Atlanta-Guadalajara; and Guadalajara-Salt Lake City. Whether it’s our First Line Essentials Manager Development program, special initiatives and assignments, lateral moves and promotions, or access to the wealth of learning and development programs, it’s part of our mission to ensure that our diverse team has the opportunity to grow and develop as part of their experience at Epiq. The project quickly expanded into a full re-envisioning and overhaul of the customer journey and travel experience, as Aeroméxico sought to define the future of air travel. Today, about 60 people work at Star Alliance headquarters at Frankfurt Airport. Our member airlines include many of the world’s top aviation companies as well as smaller regional airlines. In this position he holds responsibility for identifying opportunities which improve the customer travel experience through the use of digital technologies and proposing viable solutions on how these can be integrated into customer facing mobile channels/applications. To live up to Aeroméxico’s mission of reimagined, modern travel, we needed to make sure they could deliver on the promise across the travel journey. Previously, Jeffrey Goh was Chief Operating Officer and General Counsel for the Alliance, with responsibilities spanning human resources, sourcing and fuel-related projects, legal, finance and project management. Over 100 new ideas were developed, ranging from actionable service enhancements for today’s traveler through to conceptual experiences fit for the customer of the future. By clicking submit, you are agreeing to our Privacy Policy. This was because the pilot of the Piper had strayed into an air traffic control zone reserved for commercial flights. We create excellent experiences that make a difference by listening, proposing solutions, and efficiently and creatively resolving the needs of our internal and external customers with a positive attitude. Between 2013 and 2015, the remaining eight were delivered (seven leased and two owned by Aeroméxico outright). This involved retiring the eight Douglas DC-8s along with the remaining ten DC-9-15 aircraft. To live up to Aeroméxico’s mission of reimagined, modern travel, we needed to make sure they could deliver on the promise across the travel journey. In 1992 Grupo Aeroméxico was among other investors that failed to consummate the acquisition of Continental Airlines. [23][24] The airline took delivery of its first Boeing 787-8 Dreamliner (sourced from the ILFC order book) in early August 2013 and officially launched commercial service on 1 October 2013. Because visual thinking allows us to be more creative. [50] The airline launched service to Seoul from Mexico City (with a stop in Monterrey only on the outbound flight) on 1 July 2017. Aeroméxico saw few changes for the next two decades. Aeroméxico's deliveries were scheduled to begin in early 2012. From 2006, Consorcio Aeroméxico S.A. de C.V., the parent company of Aeroméxico at the time, faced large debts and had no profits to pay them off, so it offered Aeroméxico for sale in 2007. Everyone is expected to subscribe to our corporate values that make work a rewarding experience. Because visual thinking allows us to be more creative.

Service to, In March 2014, the airlines opened Tech Ops Mexico, a US$55 million joint maintenance, repair, and overhaul facility in. During this period the airline's popularity and visibility grew dramatically. On 25 July 2012, Aeroméxico CEO Andrés Conesa announced the purchase of six Boeing 787-9 Dreamliners. Drury has a first class degree in chemical engineering from Imperial College London. On 29 June 2006, the International Lease Finance Corporation (ILFC) and Aeroméxico announced that the airline would operate three Boeing 787 Dreamliners. Some Boeing 757s of Aeroméxico's original renovation program were transferred to Mexicana and Aeroperú. There was a great dispute in June 1993 with the pilot union regarding the transfer of flights to regional subsidiary Aeromonterrey, which had non-union pilots. This was all a part of a renovation and expansion program to introduce 24 direct flights to Madrid and Paris from Mexico City with Boeing 767s as well as services to Frankfurt via Paris and Rome via Madrid.

Best price guaranteed Accrue Puntos Premier Free cancellations Includes third-party liability insurance for up to $700,000 MXN Unlimited mileage Book now and pay later Call us 1-800-237-6639. Grupo Aeroméxico includes Aeroméxico, Aeroméxico Connect (regional subsidiary), and Aeroméxico Contigo (product on select U.S.-Mexico routes). His portfolio includes branding and corporate identity, customer relations, emergency response & crisis communications, and joint corporate sales for both global and local markets. Selected images from and icons from Because together we are greater than the sum of our parts, we build our team on the foundations of trust and transparency. The delivery of the Dreamliners began in the summer of 2013. So our customers experience the best of both worlds: absolute reliability coupled with constant innovation. [49], In an attempt to gain more worldwide presence and strengthen its network and to make connections easier and more frequent, Aeroméxico has started to develop new international markets.

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